Terms And Condition

Effective Date: June 12, 2026

Welcome to Paw's Express. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use our website or purchase our products.

About Paw's Express

Paw's Express is committed to providing quality pet grooming products, pet toys, and pet accessories through a secure and reliable online shopping experience.

Company Name: Paw's Express

Phone: (623) 259-6500

Email: support@express-paws.com

Address:
10651 W Olive Ave, Suite 108
Safeway Shopping Center
Peoria, AZ 85345
United States

Website Use

By using our website, you agree to:

  • Use the website only for lawful purposes.

  • Provide accurate and complete information when placing an order.

  • Not misuse, interfere with, or attempt unauthorized access to our website or systems.

  • Comply with all applicable laws and regulations.

We reserve the right to refuse service or terminate access if these Terms & Conditions are violated.

Product Information

We make every effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate.

However, occasional errors may occur. Paw's Express reserves the right to correct errors, update product information, or cancel orders if inaccurate information has been displayed.

Product images are provided for illustration purposes. Actual products may vary slightly in color or appearance due to manufacturing updates or screen settings.

Pricing & Payments

All prices displayed on our website are listed in U.S. Dollars (USD).

We accept all major credit and debit cards through secure payment providers.

Orders are processed only after payment has been successfully authorized.

If payment authorization fails, your order may be delayed or canceled.

Shipping

We currently ship within the United States only.

We offer Free Standard Shipping on all eligible orders.

Orders are generally processed within 1–3 business days, with estimated delivery in 3–7 business days.

For complete shipping information, please review our Shipping Policy.

Returns & Refunds

Customer satisfaction is important to us.

Eligible items may be returned within 30 days of delivery, subject to the conditions outlined in our Return & Refund Policy.

Please review our Return & Refund Policy for complete details regarding return eligibility, refunds, and damaged products.

Order Acceptance

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

Paw's Express reserves the right to refuse or cancel any order due to:

  • Product availability

  • Pricing or inventory errors

  • Payment authorization issues

  • Suspected fraud

  • Violations of these Terms & Conditions

If payment has already been processed for a canceled order, an appropriate refund will be issued.

Intellectual Property

All website content, including text, graphics, logos, product descriptions, images, icons, and website design, is the property of Paw's Express or its licensors and is protected by applicable copyright and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Paw's Express shall not be liable for indirect, incidental, special, or consequential damages resulting from:

  • Use of our website

  • Product purchases

  • Delivery delays

  • Website interruptions

  • Technical issues beyond our control

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Paw's Express is not responsible for the content, privacy practices, or policies of external websites.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective immediately upon publication on this page with a revised Effective Date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Paw's Express

📞 Phone: (623) 259-6500

📧 Email: support@express-paws.com

📍 Address:
10651 W Olive Ave, Suite 108
Safeway Shopping Center
Peoria, AZ 85345
United States

Business Hours

Mon–Fri: 9:00 AM – 6:00 PM

Sat: 10:00 AM – 4:00 PM

Sun: Closed

Our Commitment

At Paw's Express, we are committed to providing high-quality pet grooming products, pet toys, and pet accessories while delivering a secure, transparent, and customer-focused shopping experience. We appreciate your trust and look forward to serving you and your pets.